作　　者： ; ;

机构地区： 广东金融学院

出　　处： 《管理学报》 2018年第1期144-150,共7页

摘　　要： 在信任关系中,被信任感是同信任相对的一个独立概念和结构,是指被信任的一方对自己是否被另一方信任的感知。基于此,依据组织的垂直二元关系,对被信任感的内涵、结构及测量的理论基础进行阐述,并进一步分析了被信任感对员工绩效的复杂影响及作用机制。研究结果表明,被信任感对员工内在的工作驱动力、角色内绩效、组织公民行为等有正向影响;但被信任感也可能是一个负担,会导致员工情绪耗竭现象,进而降低员工工作绩效。最后,根据研究结论,指出了现有被信任感研究存在的问题和不足,并对未来研究方向和趋势进行了展望。 Feeling trusted is an independent concept and construct relatively to trusting in the trust relationship. It refers to the trusted other＇s own perception of whether he or she is trusted by others. In the vertical dyads of organization, employees feeling trusted by their supervisors are benefit to their internal driving force of work, in-role performance and organizational citizenship behavior. However feeling trusted for employees may be a burden, lead to their emotional exhaustion, and thus reduce their performance. This paper introduces the concept, construct and measurement of felling trusted, as well as its complex function and mechanisms on performance. At last, the paper points out the related research direction in the future.

关 键 词： 被信任感 信任 绩效

领　　域： []