作　　者： ;

机构地区： 汕头大学

出　　处： 《中国卫生事业管理》 2018年第12期888-890,937共4页

摘　　要： 目的:调查我国不同就诊类型患者在对医生的信任水平,探讨门诊和住院患者对医生信任水平上的差异,为相关部门更有针对性的提升医患信任水平提供政策参考。方法:运用自编的基本情况调查表和维克森林医师信任量表(WFPTS)对我国东、中、西部3个地区的5714名不同就诊类型患者进行问卷调查,运用描述性统计分析、单因素方差分析、多元方差分析和Mann-Whitney秩和检验对数据进行分析。结果:门诊患者对医生信任水平的得分情况为31. 53±6. 239,住院患者的得分情况为35. 04±6. 531,两种不同就诊类型的患者对医生的信任水平在量表总分、不同维度和各条目上的差异均具有统计学意义(P <0. 05),且门诊患者的信任水平较低。结论:不同就诊类型患者对医生的信任水平均有待改善,相关管理部门尤其要注重门诊患者信任水平的提升。 Objective To investigate the status of trusting in doctors in different patients in China,and provide policy references for targeted improvement of trust between doctors and patients.Method 5714cases of patients in eastern,central and western China were surveyed with self-made questionnaires and WFPTS.Data was analyzed with descriptive analysis,one -way analysis of variance,multivariate analysis of variance and Mann -Whitney rank sum test.Results The score of trusting in doctors in outpatients and inpatients was 31.53±6.239and 35.04±6.531,respectively.There had significantly different scores of total score,different dimensions and items between these two different types of patients (P <0.05),in which the outpatients'scores were lower.Conclusion The trust level on doctors in different types of patients needs to be improved,especially for outpatients.

关 键 词： 门诊患者 住院患者 信任医生 差异

分 类 号： [R197]

领　　域： []