作　　者： (姜素红）; (张可）;

机构地区： 中南林业科技大学政法学院,湖南长沙410004

出　　处： 《湖南财政经济学院学报》 2017年第4期121-128,共8页

摘　　要： 我们今天已经身处网络信息时代,互联网技术的开拓性运用和发展,渗透到人类生活的方方面面,其中就包括购物方式的转变。相较于传统市场,网络市场更具不确定性,它在给人们带来巨大便利的同时,消费者的知情权、交易安全权、求偿救济权易受侵害。而目前我国立法对网络购物消费者权益保护存在真空地带,无法适应快速发展之时代需要。应当从以下几个方面加强网购消费者权益保护:完善网络购物相关立法、实行网络市场经营者准入制度;明确交易安全的保护范围;构建在线纠纷解决机制。 Today we live in the network information age,and the pioneering use of the internet technology and the development have penetrated into every aspect of human life,including changing the way of shopping.Compared with the traditional market,network market more uncertainty,it brings great convenience to people at the same time,the right to know of consumer,transaction security,the right of claim right of relief vulnerable.Meanwhile,China＇s legislation has a vacuum in the protection of the internet shopping consumers＇ rights and interests,and cannot adapt to the needs of the era of rapid development.In the following areas,we should strengthen the protection of consumers＇ rights and interests in online shopping： improve the relevant legislation of shopping,and implement the system of market operators ＇ access to the Internet.Clearly the scope of protection of trade security,and build an online dispute resolution mechanism.

关 键 词： 网络购物 知情权 交易安全权 求偿救济权