作　　者： (陈宁）;

机构地区： 广东技术师范学院管理学院,广东广州510013

出　　处： 《企业经济》 2017年第8期187-192,共6页

摘　　要： 居家养老正成为国内外养老的主流模式被认可和推崇,多元化、市场化逐渐成为居家养老服务供给的主要途径。在对我国居家养老服务供给现实矛盾分析的基础上,指出"供给者主导"理念是居家养老困境的根源,任务驱动、服务对象被动接受服务的"供给者主导"理念已难以适应发展享受型消费的需求。从我国现阶段的老年人口的消费特点出发,提出居家养老服务供给的重塑路径——以"消费者主导"为理念,扫清制度障碍,完善和整合居家养老服务制度;把"消费者主导"理念贯穿于服务管理过程,向一线服务人员和服务对象赋权,提升服务对象对机构认同度及满意度;提升老年人的自主权和自决权。 Home care is becoming the mainstream mode of aged care both at home and abroad. Diversified and marketization are the main ways of home-based care service. Provider-directed care is not only leading home care development difficulties, but also lagging behind the development-and-enjoyment-oriented consumption of China. Based on the consuming preference and psychology of the old, we suggest that reshaping home-based care service supply in China should improve and inte- grate the home care system with ＂the Consumer-Directed Care＂, empower members and consumers, and enhance the au- tonomy and serf-determination of the elderly.

关 键 词： 居家养老服务 供给者主导 理念 消费者主导 理念 发展享受型消费