导　　师： 李焕荣

学科专业： 120202

授予学位： 硕士

作　　者： ;

机构地区： 广东商学院

摘　　要： 随着我国企业所处的经济环境越来越信息化、全球化,“沉默是金”不再被奉行为一条黄金定律。企业越来越希望他们的员工敢于“谏言”，为企业的发展献言献策。然而在当今社会，员工沉默却是一种很普遍的现象。员工本可以基于自己的经验就企业或组织中存在的问题提出意见或发表看法，但往往却由于各种各样的原因而选择保留自己的观点。员工沉默虽然有助于减少管理信息泛滥，减少人际冲突，增进同事间的感情，但其给企业和个人带来的消极影响却是不容忽视的。员工沉默会使员工感到不受重视和认知失调，同时不利于组织及时发现经营过程中存在的问题，从而影响企业绩效。基于员工沉默的消极影响，国内外学者纷纷展开了对员工沉默的研究。 中国传统文化——儒家文化、相对较高的权力距离、集体主义观念、“mianzi”和“guanxi”的影响是中国背景下企业员工沉默行为的文化根源。与此同时，以上要素也构成了华人组织中典型的领导风格——家长式领导的文化基础。基于此共同文化根基，本研究以中国民营企业为研究基点，探讨家长式领导风格对员工沉默的影响机制，并探索上下级关系在二者之间所起的调节作用。研究结果显示，民营企业中家长式领导对员工沉默有显著的影响，上下级关系在威权型领导与员工沉默之间起调节作用。 With the increasingly informationization and globalization of the economic environment inChina,"Silence is Gold” is no longer pursued as a golden rule. Companies hope theiremployees have the courage to "Voice", provide ideas for the development of enterprises.However, employee silence is a very common phenomenon in today's society. Employeesshould express their views about the problem existed in the organization based on theirexperience, but as a variety of reasons, they choose to keep silence. Employee silence canhelp reduce the proliferation of management information and reduce interpersonal conflict.However, the negative impact of employee silence to businesses and individuals can not beignored. Employee silence can make employees feel neglected and cognitive disorders,while affecting business performance. Based on the negative affects of employee silence,scholars have launched a series of study about it. Traditional Chinese culture-Confucianculture, the relatively high power distance, collectivism concept, the impact of "mianzi" and" guanxi ", these elements are cultural roots of employee silence. At the same time, theseelements constitute the cultural roots of the typical leadership--Paternalistic Leadership.Based on common cultural roots, we choose the Non-state Enterprises as study object, toexplore the influence of paternalistic leadership on employee silence, and the moderatingrole of superior-subordinate guanxi. The researching results show paternalistic leadershiphas a significant impact on employee silence, the superior-subordinate guanxi plays amoderating role between authoritarian leadership and employee silence.

关 键 词： 民营企业 员工沉默 家长式领导 上下级关系

领　　域： [经济管理] [经济管理] [经济管理] [经济管理] [经济管理]