机构地区: 暨南大学管理学院
出 处: 《科技管理研究》 2013年第7期177-180,共4页
摘 要: 从介绍用户抵制行为相关理论出发,运用象征意义来研究用户抵制行为,认为用户抵制行为具有象征意义,象征用户在企业信息化过程中因权责利改变而做出相应反应的行为。通过文献综述提出解构用户抵制行为的方法,再以A公司为例,提出解构模型。认为企业在信息系统实施时,关注用户抵制行为的象征意义才能更好地保证系统胜利实施。 This paper begins with the knowledge of user resistance and uses symbolic meaning to research on user resist- ance which has symbolic meaning. User resistance symbols the action which reacts to the change of power - responsibility - interest during the process of enterprises infonnatization. Then this paper provides ways of destruction resistance by using literature analysis and takes A company for example to advance a model of destruction. When implementing information sys- tem, we should focus on the symbolic meaninz of user resistance, thus the system can be implemented successfully.
领 域: [经济管理]