机构地区: 华南师范大学增城学院旅游管理系
出 处: 《热带地理》 2010年第4期430-434,共5页
摘 要: 在综合相关研究以及国内外旅游公共服务实践,科学把握旅游公共服务内涵的基础上,从旅游基础设施类服务、旅游公共信息类服务、旅游行业指导类以及旅游公共安全监测类服务等方面构建旅游公共服务供给的内容体系。以广州市为例,对其旅游公共服务供给现状进行分析,找出旅游公共服务供给存在的问题,并从加大宣传力度、转变政府职能、创新决策机制、加强专项规划研究、推进服务型政府建设等方面对广州旅游公共服务供给路径进行优化。 In this paper, related tourism researches and tourism public service practices at home and abroad are reviewed. The authors consider that the supply content system of tourism public services should include tourism public infrastructure services, tourism public information services, tourism industry guide services and tourism public safety monitoring services. As a case, the current situation and problems of tourism public services supply in Guangzhou are analyzed. Guangzhou has made some achievements in construction of tourism public services, especially improvement in urban infrastructure and the environment, but there are still problems in the public services in Guangzhou and the services need to be further improved and perfected, as compared with those in Shanghai, Hangzhou, Guilin and some other tourism cities. Firstly, public investment in tourism public services is not enough to meet the public demand. Secondly, supply and demand of tourism public services are asymmetry because of lacking of effective channels of information transformation. Thirdly, effective inter-departmental coordination is insufficient for lacking of cooperation between government departments. The authors put forward some measures and suggestions: transforming government function, extending the channel of investment, innovating decision-making mechanism, and strengthening the specialized planning.