作　　者： ; ;

机构地区： 浙江大学公共管理学院

出　　处： 《学术月刊》 2009年第12期12-18,共7页

摘　　要： 服务型政府将满足公民需求作为最高目标,不仅要求强化社会管理和公共服务职能,更需要通过体制机制创新来促进公共服务的有效供给。其中,公共服务的供给机制是政府不同层级和不同部门都要面对的普遍性问题。针对公共服务的混合性和复杂性,有必要设计公共服务供给的复合模型。所谓复合供给模型,是指在公共服务的供给参与方之间进行两次分工。初次分工是将服务规划者(提供者)和生产者相分离,并可产生多种典型的公共服务供给制度。二次分工是生产者将自己不能直接生产的服务,通过整合其他服务资源来组织生产,通过将分散的、异质性的服务需求与非规模化的服务供给进行对接来间接满足服务需求。复合供给机制有利于发挥行政机制、市场机制和社会机制的各自优势,并实现三者的有机结合,从而有利于整合各种社会资源,满足公民的异质性公共服务需求。 Meeting all kinds of needs of citizens is the critical and highest target of service-oriented government, which not only requires the government strengthening its social management function and public service function but also needs to innovate the mechanisms of public services supply. The latter is one of the universal issues that all levels of government and all sections of service department need to settle. Given the compound and complex nature of public services, this paper presents a com- pound model of public services supply which contains twice divisions between diverse participants. The initial division in public service supply separates the service planners （providers） and service producers and then shows several possibilities of typical supply mechanisms. When producers can not produce services by themselves directly, they could organize production through integrating other service resources, which results in the second division. In this model, fragmental, non-scale and heterogeneous demands for public services could be met by effective activation and combination of administrative mechanisms, market mechanisms and social mechanisms.

关 键 词： 服务型政府 公共服务 供给机制 复合模型

领　　域： [经济管理] [社会学]